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Contact Us

Whether you have questions about your order, need help with returns, or want to share feedback—our team is ready to assist you. Reach out through your preferred method, and we’ll get back to you as soon as possible.

Alternatively, you can directly send a private message through the Message section in your account(click "Welcome" in the top navigation to enter your personal homepage), and our customer service will contact you as soon as they see it.

Questions Email Support Response time
Product Inquiries
OUPOWERueeshop.kf From 10 a.m. to 7 p.m. China time
Shipping & Tracking
OUPOWERueeshop.kf From 10 a.m. to 7 p.m. China time
Order Issues
OUPOWERueeshop.kf From 10 a.m. to 7 p.m. China time
Returns & Refunds
16601743582@oupower.net From 10 a.m. to 7 p.m. China time
After-sales problems
16601743582@oupower.net From 10 a.m. to 7 p.m. China time

Before reaching out, check our HELP & INFO page for fast solutions first.